Service flow & 7-year parts
WanderRouter Pro v2 — Service Flow + DIY Policy + Cartridge-as-Service
The promise: every module we ship is either user-replaceable (DIY with video + tool included) or send-back-swappable. Factory 2-year warranty on every module. 7-year spare parts guarantee on chassis components. Cartridge-as-service: the cellular cartridge is replaceable every 3–5 years to track new cellular standards — extending Pro v2's effective lifecycle from 5 years (typical prosumer firewall EOL) to 10+ years (same chassis, 2–3 cartridge generations). DIY on a specific module voids coverage on that module only; rest of the device stays covered.
Special characteristic: Pro v2 is a 1U rack-mount appliance — Tier-2 Ambassador-assembled. Service flow has higher complexity than Standard + Bridge family due to: Tier-2 certification, 8-layer PCB, cellular cartridge subscription pipeline, redundant PSU option, dual-firmware-mode (OpenWrt + OPNsense-compat).
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Service request categories
| Category | Cost | Handled by | Turnaround |
|---|
| **In-warranty repair / replacement** | $0 (shipping covered both ways) | Tier-2 Ambassador repair depot | 5–7 business days |
| **Out-of-warranty repair** | Module cost + $40 service + shipping | Tier-2 Ambassador | 5–7 business days |
| **User-paid upgrade** (RAM / NVMe / cartridge / rear daughterboard / Lux signature) | Module cost + shipping (DIY) OR Module cost + $40 service + shipping (send-back) | User-DIY for RAM/NVMe/cartridge/rear daughterboard; Tier-2 Ambassador for Lux + redundant PSU + complex BGP/Docker config | DIY same-day / Ambassador 5–7 business days |
| **RAM upgrade (8 → 16/32/64 GB)** | RAM cost + shipping (DIY) | User-DIY (5 min) | Same-day |
| **M.2 NVMe RAID-1 pair upgrade** | Drive cost × 2 + shipping (DIY) | User-DIY (10 min per drive + RAID-1 rebuild ~30-90 min) | Same-day |
| **Cellular cartridge swap** | Cartridge cost (or subscription replacement) + shipping | User-DIY hot-swap (5 sec physical + 30 sec firmware) | Same-day |
| **Cellular cartridge subscription new-cartridge replacement** (3–5 year cycle) | $0 (subscription includes free cartridge replacement) | Tier-2 Ambassador ships cartridge; user does hot-swap; user returns old cartridge in prepaid envelope | 7–10 days mail cycle |
| **Rear daughterboard install (LAN expansion / SFP+ already installed)** | Daughterboard cost + shipping (DIY) | User-DIY (10 min rear-bay install) | Same-day |
| **Rear daughterboard install (Redundant PSU)** | Redundant PSU + RKP-1U cost + $40 service + shipping (send-back) | Tier-2 Ambassador (mains AC + UL re-cert) | 5–7 business days |
| **USB module install** (Thread BR / Zigbee / LoRa / LTE-fallback) | Module cost + shipping | User-DIY (plug-in) | Same-day |
| **Lux faceplate engraving** | $80 (Lux upgrade) + shipping | Tier-2 Ambassador (laser-etcher) | 7–10 business days |
| **Antenna replacement** (Wi-Fi or cellular) | Antenna cost × N + shipping | User-DIY (unscrew + screw replacement) | Same-day |
| **Faceplate replacement** (scratch or cosmetic) | Faceplate cost + $40 service + shipping | Tier-2 Ambassador | 5–7 business days |
| **8-layer mainboard repair / SMT-level** | Depends on damage; Tier-2 Ambassador or escalate to specialist | Tier-2 Ambassador or specialist | 7–14 business days |
| **Fan replacement** | Noctua fan cost × N + shipping | User-DIY (5 min, T8 Torx + fan header) | Same-day |
| **Internal PSU replacement** | Mean Well RPS-150-12 cost + $40 service + shipping (send-back) | Tier-2 Ambassador (mains AC handling) | 5–7 business days |
| **Cartridge fault** (modem hardware fail) | $0 if subscription / module cost if outright + $40 service | Tier-2 Ambassador (cartridge swap) | 5–7 business days |
| **End-of-life recycling** | $0 (WanderVerse accepts any Pro v2 for recycling + $50 credit toward next purchase) | WanderVerse recycling | — |
| **Physical damage (user fault)** | Repair cost + $80 service + shipping | Tier-2 Ambassador | 7–14 business days |
| **Total loss** (device unrepairable) | Replacement at 30% off listed v2 price + 100% trade-in toward any WanderRouter-family product | — | — |
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DIY policy (legal + practical)
What you can DIY without voiding warranty:
- Swap RAM SODIMM (8 / 16 / 32 / 64 GB) — no warranty impact on rest of device
- Swap M.2 NVMe RAID-1 pair (500 GB / 1 / 2 / 4 TB) — RAID-1 rebuild handles transitions
- Hot-swap cellular cartridge (any direction: install / remove / upgrade between SKUs) — no warranty impact
- Install rear LAN daughterboard (+2× 2.5 GbE) — no warranty impact
- Install USB modules (Thread BR / Zigbee / LoRa / LTE-fallback) — no warranty impact
- Replace Wi-Fi antennas (4× external) — no warranty impact
- Replace cellular paddle antennas (4× on cartridge) — no warranty impact
- Replace 2× rear Noctua fans (drop-in PWM 4-pin compatible) — no warranty impact
- Print + install community-designed accessories (cartridge dust cover, rack-ear replacements, antenna tilt clips, cable rake) — no warranty impact
- Update firmware manually via console USB-C — no warranty impact
- Switch between OpenWrt + WanderOS-Router-Pro (default) and OPNsense-compat alternate-boot — no warranty impact
- Factory-reset via reset button (rear panel) — no warranty impact
- Configure BGP / OSPF / Suricata / Docker / etc. — no warranty impact
User-DIY modules (documented with video, tool-friendly):
- RAM SODIMM (in/out)
- M.2 NVMe × 2 (RAID-1 mirror; hot-swap-capable in OS)
- Cellular cartridge (front-bay, tool-free)
- Rear LAN daughterboard (in/out via rear-bay cutout)
- All USB modules
- 4× external Wi-Fi antennas
- 4× cellular paddle antennas (on cartridge)
- 2× rear Noctua fans
- BLE module (M.2-style daughterboard)
- All open-STL accessories
Tier-2 Ambassador-only modules (require send-back service):
- Internal PSU replacement (mains AC handling + UL re-cert)
- Redundant PSU install (mains AC + UL re-cert)
- Lux Ambassador-engraved cream faceplate (laser-etcher operation)
- Mainboard / SoC / Wi-Fi radio SMT-level repair
- Chassis TPM 2.0 replacement (identity-binding requires provisioning)
- Cartridge TPM replacement (cartridge re-pairing to chassis required)
- Saffron LED strip replacement (chassis disassembly + recalibration fixture)
- Saffron pinstripe re-anodize (requires anodizer)
- 8-layer mainboard PCB swap
What voids coverage on a specific module (not the whole device):
- Physical damage to that module (drop, liquid, mains surge, antenna over-torque)
- User-initiated SMT-level modification on that module
- Unauthorized firmware modifications that bypass security model
- Dev-kit cartridge use voids cartridge-bay coverage but not chassis coverage (dev-kit accepts RF-emissions responsibility)
What voids whole-device warranty (rare, only genuine negligence):
- Removal of the Ambassador signature card (provenance tampering)
- Physical damage from use outside the product's intended environment (>80% sustained humidity, mechanical impact beyond rack-mount equipment ratings, water immersion)
- Unauthorized reselling as refurbished without our repair
- Tampering with chassis TPM 2.0 secure-boot chain
- Removing cartridge TPM identity-binding (anti-theft tampering)
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Send-back service procedure
For the user:
1. Open WanderOS → Device → Service → Request send-back 2. Choose service type (repair / upgrade / cartridge-swap / faceplate engraving / redundant PSU install / out-of-warranty) 3. Review estimated cost breakdown 4. Pay via integrated checkout (Stripe) 5. Print shipping label (pre-paid for in-warranty cases) 6. Pack device + tool pouch + Ambassador card (don't lose the card!) + original molded-pulp tray 7. Drop off at carrier (UPS / FedEx / USPS); 1U rack-mount ships safely with original packaging 8. Track progress in WanderOS — "Received" / "Diagnosing" / "Tier-2 Ambassador-assigned" / "In work" / "Quality check" / "Shipped" 9. Receive device back, typically 5–7 business days; Lux engraving 7–10; redundant PSU 5–7
For the Tier-2 Ambassador at repair depot:
1. Receive package, scan tracking 2. Open service ticket; review user request + device service history 3. Open device (T10 Torx top cover); inspect interior; photograph condition 4. Perform requested work:
- RAM / NVMe / USB / antenna / fan swap: same-day Tier-2 work (15–45 min)
- Rear daughterboard install (LAN expansion): 30 min Tier-2 work (also DIY-documented)
- Redundant PSU install: 60 min Tier-2 work + UL re-cert paperwork + 2nd IEC C14 inlet wiring + PSU bay clearance verification
- Cartridge swap (subscription replacement at year 3): 15 min Tier-2 work — install new cartridge, verify TPM pairing, pack old cartridge for refurb pool, re-test
- Lux faceplate engraving: swap faceplate to laser-etcher fixture, run Ambassador's design pattern, verify post-anodize integrity, return with new signature card
- Antenna replacement: unscrew + screw new; re-run 8-chain (Wi-Fi) or 4-chain (cellular) VSWR test
- Repair / SMT diagnosis: escalate to specialist Tier-2 Ambassador if beyond Tier-2 scope
- Cartridge fault: swap old cartridge for new (refurb if available, new if not); old cartridge sent to forensics + refurb pool
5. Re-test unit on production test fixture (450-sec automated 20-test pass) 6. Seal with new top cover; update Ambassador signature card if Ambassador changed 7. Pack in molded-pulp tray + outer box 8. Log work in unit service history + cartridge service history (permanent record) 9. Ship back; scan tracking update
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Quality standards
- Every send-back service unit passes the same 20-test production test as a factory-new unit (450-sec automated)
- Every Tier-2 Ambassador at the repair depot is a certified WanderVerse Tier-2 Ambassador (16-hour training + assembly + repair certification + BGP/Docker/HA config knowledge)
- Every device gets a new Ambassador-signature card if the Ambassador changed
- Service history accumulates on the unit's permanent record (inside-top-cover signature card stack)
- Cartridge service history is logged separately per cartridge serial (since cartridges may be paired with different chassis over their lifecycle in the refurb pool)
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7-year spare parts commitment + cartridge-as-service
Chassis spare parts (7-year availability guaranteed)
Every spare part for Pro v2 chassis is available from ship date for at least seven years, via the Ambassador network, at cost + 10%.
Stocked spares (7-year availability guaranteed):
- 4× external Wi-Fi antennas (replacement set)
- DDR5 SODIMM (8 / 16 / 32 / 64 GB)
- M.2 NVMe (500 GB / 1 / 2 / 4 TB — Samsung 980 family; successor drives qualified as 980 goes EOL)
- Thermal pads (3M 5590H)
- LED strip + driver board
- Cream faceplate (Standard finish — Standard + Lux available)
- Slate chassis body
- Rack ears × 2 (machined slate-anodized)
- Internal Mean Well RPS-150-12 PSU
- 2× Noctua NF-A4x20 PWM fans
- Cat 6 1m cable
- IEC C13 power cord
- Tool pouch (T10 + T8 + ESD spudger)
- Inner pulp tray + outer corrugated box
- Ambassador signature card blanks
- BLE module (Nordic nRF52840)
- Reset button + USB-A / USB-C / IEC C14 connectors
- Cartridge bay enclosure sleeve + retention latch + keying pins + dust flap
- 4× cellular paddle antennas (replacement set per cartridge SKU)
Cartridge-as-service (the lifecycle-extended innovation)
Cartridge SKU lifecycle is 3–5 years — much shorter than chassis 7+ years, because cellular standards turnover faster than networking hardware.
Subscription customers:
- New cartridge ships at year 3 (or year 5 depending on cellular generation cadence) at zero additional cost
- Old cartridge returned in prepaid envelope
- Old cartridge inspected, re-flashed, antenna-retested, and either:
- Refurb pool (resold at ~60% original price as budget cartridge for Mission Partners / HAVEN-low-budget deployments)
- Recycled if too damaged for refurb (cellular modem module IC + carrier PCB recycled per WEEE)
Outright customers:
- Customer can buy new cartridge anytime (at outright price) when ready to upgrade
- Optional: trade-in old cartridge for ~30% credit toward new cartridge purchase
At year 7 (chassis EOL):
- We publish every manufacturing file needed to make a replacement chassis part yourself — STLs for mechanicals, schematics sufficient for repair, firmware source that compiles to a flashable image
- Cartridge SKUs with active production at year 7 continue subscription / outright availability beyond chassis EOL (cartridges outlive chassis generation)
- Refurb pool of older cartridges + chassis remain available indefinitely via Ambassador network
What "spare parts" does NOT mean
- Consumables (RTC coin cell — lasts 10+ years but excluded)
- Items the user can source from standards-compliant aftermarket (Cat 6 cables, USB-C cables)
- Parts where a v2 chassis successor (v2.1 / v2.2) is a drop-in replacement (we publish migration paths; user not stuck on EOL part)
- USB-attached modules purchased separately (Thread BR / Zigbee / LoRa / LTE-fallback — separate SKUs with own 7-year commitments)
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Tier-2 Ambassador certification + program
Pro v2 ships exclusively from Tier-2 Ambassador-certified assembly stations. Tier-2 certification:
- 16-hour curriculum (vs Tier-1's 8-hour)
- Topics: rack-mount assembly + 8-layer PCB handling + cartridge bay mechanical precision + redundant PSU wiring + BGP/Docker/HA factory-config + OPNsense-compat alternate-boot + cartridge subscription billing pipeline basics
- Hands-on certification: assemble + test + commission 5 Pro v2 units end-to-end + pass 95% production-test yield
- Tier-2 Ambassadors are paid ~40% higher hourly rate (reflects training + complexity)
- Community Pool 60/30/10 split applied to labor share
Pro v2-only assembly: Tier-2 Ambassadors can assemble Pro v2 + step down to Tier-1 SKUs; Tier-1 Ambassadors cannot assemble Pro v2 without certification.
Refurb depot: Tier-2 Ambassadors staff the Pro v2 refurb depot; cartridge refurb (post-subscription return) is a separate Tier-2 sub-cert (cartridge cellular cert + carrier-relationship knowledge + IMEI re-flash + per-band antenna retest).
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Repair tiers
- Self-repair: RAM, M.2 NVMe, USB modules, cellular cartridge, Wi-Fi antennas, cellular antennas, fans, rear LAN daughterboard, open-STL accessories — documented with video, tool pouch included
- Tier-2 Ambassador (45–60 min/unit assembly + 30–45 min/unit repair): rack-mount assembly + 8-layer PCB handling + factory-config + repair flows. Training: 16 hours. Station investment: $1,000 soldering station + $1,000 ESD workstation + $5–10k Stage-5 fixture share (amortized) + cartridge-bay alignment fixture + cellular test-mode base station for cartridge cert pre-check.
- Specialist Tier-2 (cartridge cert depot): PTCRB cert workflow + carrier-relationship management + IMEI re-flash + per-band antenna retest. Sub-cert beyond Tier-2.
- Tier-3 not applicable: medical-grade reserved for medical_tricorder family.
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Ambassador signature
Every Pro v2 unit carries a Tier-2 Ambassador signature.
Standard tier (default)
- Thermal-printed Ambassador card affixed to inside-top-cover (visible when chassis opened for service)
- Card includes: Ambassador ID (pseudo-random), assembly date, unit serial, QR → Ambassador's WanderVerse page, cartridge SKU at assembly + cartridge serial if cartridge ordered
- Card stays at refurbishment; second card added beneath (accumulated provenance)
Lux tier (+$80)
- Ambassador hand-designs unique signature pattern (their personal mark)
- Laser-etched onto the cream faceplate during assembly
- Etching depth 0.05–0.1 mm — exposes underlying aluminum against cream anodize
- Front-visible from rack-room — Pro v2's faceplate is the most rack-visible signature in the WanderVerse SKU lineup
At refurbishment
When unit returns for refurb, second signature added beneath inside-top-cover card. For Lux units: original cream faceplate engraving stays; second card documents refurb Ambassador + work done + date + cartridge serial swapped (if applicable).
Provenance accumulates. Service history is physically readable.
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Survivor / identity-aware service considerations
Pro v2's role in identity-aware deployment extends to service:
Covert / Quiet Mode support during service
- When user requests service, WanderOS offers option to scrub identity-aware data before ship (household member profiles, family filter rules, identity-aware blocklist preferences, cartridge subscription identity, BGP peer secrets, Docker container secrets)
- Tier-2 Ambassador receives device with minimal user-identifying data
- After service, Tier-2 Ambassador sends encrypted-data-wipe confirmation; user restores from local backup if desired
Duress-code support (Pro v2 enhanced)
- Pro v2's stronger compute supports more sophisticated duress modes than Standard
- WanderOS → Security → "Duress code"
- Duress password reboots into decoy profile (minimal setup, appears unused)
- Original config encrypted in hidden partition; decrypted with recovery code sent to pre-shared trust contacts
- Cartridge identity duress override: entering duress code while cartridge inserted will mark cartridge as "compromised" — chassis TPM revokes cartridge pairing; cartridge stays powered-down until Ambassador re-pairs via send-back service
- Service requests initiated from duress mode go to general-pool Tier-2 Ambassador (not user's pre-assigned Ambassador) to protect Ambassador relationship from coercion
Panic Wipe
Pro v2 supports more aggressive panic wipe than Standard:
- Crypto-erase NVMe RAID-1 via WanderOS (hardware self-encryption on Samsung 980 + LUKS overlay)
- Factory-reset + chassis TPM reseed via reset-button hold (10 seconds)
- Cartridge identity revoke via WanderOS panic command (cartridge stays powered-down + dust-flap closed)
- Container snapshot wipe — Docker / k3s containers + persistent volumes wiped
- BGP peer secrets + Tor relay keys + Tailscale auth keys + Wireguard server keys all rotated
- Combined: device returns to pre-provisioned blank state; no residual user data; cartridge stays powered-down until Ambassador re-pairs
Invisible Mode
- Optional: device name, admin UI chrome, SSID auto-suggestion swap to generic ("Network Router" / standard web admin / non-branded SSID)
- Toggleable in WanderOS → Security → "Invisible Mode"
- Ambassador signature card remains (hidden inside-top-cover)
- Cartridge identity remains (hidden; chassis-TPM-bound)
- Coercion-resistant toggle: Invisible Mode disable requires physical Tier-2 Ambassador service — prevents partner / abuser from finding "remove Invisible Mode" option in UI
Trust-contact-only sharing
- Pro v2's Tailscale + WireGuard + HomeKit Find My location sharing requires pre-shared trust list
- No default "share with anyone with link" options
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Refurbishment flow (end-of-life returns)
- User returns Pro v2 for recycling → $50 credit toward next WanderRouter-family purchase (higher than Standard's $25 due to higher-value chassis)
- Tier-2 Ambassador inspects: if repairable (>70% component reuse viable) → refurb for resale at 30% off retail (4-year warranty)
- Refurb units carry both original + refurb Ambassador signatures
- If not repairable: parts harvested for spare-parts inventory; chassis aluminum + 8-layer PCB recycled per WEEE
- Cartridge handled separately: even if chassis EOL, cartridge can transfer to another Pro v2 chassis (with Ambassador re-pairing) — cartridge lifecycle independent of chassis lifecycle
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Service-flow summary
Pro v2 is the most service-rich SKU in the WanderRouter family:
- DIY-friendly RAM / M.2 / cartridge / antennas / fans / USB modules / rear daughterboard (~5–10 min per upgrade)
- Tier-2 Ambassador-only for: redundant PSU, internal PSU replacement, Lux faceplate engraving, SMT repair, TPM replacement
- 7-year chassis spare parts commitment
- Cartridge-as-service: 3–5 year cartridge replacement cycle extends effective device lifecycle to 10+ years
- 1U rack-mount form factor ships standard ground via UPS/FedEx/USPS (with original molded-pulp tray protecting chassis)
- Front-visible Lux signature (from rack-room front)
- Cartridge subscription pipeline integrated with WanderStore + Stripe billing + Community Pool 60/30/10 split
Ready for Stage 10 (Gate Review).
Open STL files
WanderRouter Pro v2 — Open STL Files
Published under Creative Commons BY-SA 4.0 for accessory + rack-mounting + cartridge-care parts (fully open — remix, redistribute, share-alike). Lux-tier Ambassador-engraved cream faceplate is NOT published — that's per-order Ambassador laser-etched and unique.
The image-locked chassis (slate body + cream anodized faceplate + saffron pinstripe + 4× external matte-black Wi-Fi antennas + saffron LED strip + cellular cartridge bay + machined rack ears) is not published as STL — it's manufactured from anodized aluminum, not user-printable. STL files in this directory cover accessories + cartridge dust cover + rack-mount alternatives + cartridge antenna tilt clips that complement the chassis without changing it.
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Files (to be added in Stage 8 final production)
Cartridge-care accessories (Pro v2-specific)
cartridge-dust-cover.stl — cream-tinted PETG cover that snaps into the SoM cartridge bay when no cartridge is installed (or when cartridge is being shipped to refurb pool). Prevents dust ingress into the empty bay. Print in PETG (rigid). Cream-color filament for visual match. License: CC BY-SA 4.0.cartridge-dust-cover.step — editable solid model in STEP format. CC BY-SA 4.0.cartridge-transit-case.stl — protective case for shipping cartridges between user + Ambassador refurb pool. Foam-lined interior holds cartridge + 4× paddle antennas + nano-SIM(s) + paperwork. Print in PETG; line interior with EVA foam. CC BY-SA 4.0.cartridge-antenna-protector-clip.stl — clip that protects the 4× cellular paddle antennas during transit when cartridge is removed. Snaps over antenna RP-SMA bulkheads on cartridge front face. Print in TPU (flexible). CC BY-SA 4.0.cartridge-storage-display-stand.stl — desk display stand for users who collect old cartridges from their Pro v2's cartridge subscription history (year 3, year 6, year 9 cartridges as a tactile timeline of cellular standards turnover). Print in PETG; engrave or label cartridge year + cellular generation. CC BY-SA 4.0.
Rack-mount alternatives
rack-ear-replacement-machined.stl — drop-in replacement for original machined rack ears (in case originals are damaged or user wants different rack-depth alternatives). Print in PETG or ABS (load-bearing). License: CC BY-SA 4.0.rack-ear-replacement-machined.step — editable. CC BY-SA 4.0.rack-ear-deeper-depth.stl — deeper-depth rack ear variant for users with non-standard rack depths (e.g., shorter racks where the 12" Pro v2 depth is too deep). Print in PETG. CC BY-SA 4.0.wall-mount-1u-adapter.stl — drywall mount adapter for users who don't have a rack but want to mount Pro v2 on a wall (alternate-orientation horizontal). Print in PETG or ABS. CC BY-SA 4.0.desktop-stand.stl — vertical-orientation desktop stand for users who want Pro v2 on a desk instead of in a rack (turn 1U sideways and stand vertically). Compatible with image-locked antenna layout. Print in PETG or ABS. CC BY-SA 4.0.
Antenna accessories
wifi-antenna-tilt-clip-30deg.stl / 45deg.stl / 60deg.stl / 90deg.stl — clips that lock Wi-Fi 7 antennas at fixed angles for users who want non-rotating mounts. Fits over RP-SMA hinge. Print in PETG. CC BY-SA 4.0.cellular-antenna-tilt-clip-30deg.stl / 45deg.stl / 60deg.stl / 90deg.stl — same for the 4× cellular paddle antennas on cartridge front face. Fits over cartridge-mounted RP-SMA hinge. Print in PETG. CC BY-SA 4.0.cellular-antenna-cable-extender-bracket.stl — bracket for users who want to relocate cellular antennas away from cartridge front face (e.g., remote-mounted on rack-room window for better signal). Holds extension coax cable adapter + RP-SMA splice. Print in PETG. CC BY-SA 4.0.
Cable management
rear-cable-manager.stl — rear-mount cable management caddy. Keeps Ethernet / USB / power / IEC cords tidy behind Pro v2. CC BY-SA 4.0.1u-cable-rake.stl — 1U rack-rake that mounts above or below Pro v2 for cable routing across rack. CC BY-SA 4.0.power-cord-strain-relief.stl — strain relief for IEC C13 power cords to prevent accidental unplug. Snaps over IEC inlet. CC BY-SA 4.0.
Documentation + storage
documentation-card-pocket-stand.stl — small stand that holds the Ambassador signature card + cartridge subscription welcome card upright on top of Pro v2 in rack-room (visible provenance). CC BY-SA 4.0.service-history-card-binder.stl — binder + slip-cases for accumulated service history cards (each Pro v2 service event adds a card; over 7+ years + multiple cartridges, the binder grows). Print in PETG. CC BY-SA 4.0.
Reference (not for fabrication)
chassis-reference-outline.stl — chassis outline for remix compatibility checks only. NOT for fabrication; actual chassis is anodized aluminum manufactured at our partner facilities. License: viewing only.cartridge-reference-outline.stl — single cartridge outline for accessory compatibility checks. NOT for fabrication.antenna-wifi-reference-outline.stl / antenna-cellular-reference-outline.stl — antenna outlines for tilt clip + storage compatibility.
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Print guidelines
Cartridge dust cover (`cartridge-dust-cover.stl`)
- Material: PETG (rigid; cream-color filament for visual match)
- Layer height: 0.15 mm
- Wall thickness: 3 perimeters
- Infill: 40%
- Supports: minimal
- Print orientation: open-side-up
- Print time: ~30 minutes
- Use: snap into empty SoM cartridge bay when no cartridge installed (e.g., between cartridges during a SKU swap, or for cartridge-less Pro v2 deployments)
Cartridge transit case (`cartridge-transit-case.stl`)
- Material: PETG (rigid case) + EVA foam liner (user-cut to fit)
- Layer height: 0.15 mm
- Wall thickness: 3 perimeters
- Infill: 30%
- Supports: minimal
- Print orientation: open-top-up
- Print time: ~2 hours
- Post-process: cut EVA foam pad to fit interior (foam from craft store)
- Use: ship cartridges between user + Ambassador refurb pool (used at year 3 cartridge subscription replacement)
Cartridge antenna protector clip (`cartridge-antenna-protector-clip.stl`)
- Material: TPU (flexible)
- Layer height: 0.15 mm
- Wall thickness: 2 perimeters
- Infill: 40%
- Supports: minimal
- Print orientation: clip-side-down
- Print time: ~30 minutes per clip
- Use: protect cellular paddle antennas during transit (e.g., shipping cartridge to refurb pool)
Cartridge storage display stand (`cartridge-storage-display-stand.stl`)
- Material: PETG
- Layer height: 0.2 mm
- Wall thickness: 3 perimeters
- Infill: 30%
- Supports: minimal
- Print orientation: base-down
- Print time: ~3 hours
- Post-process: engrave or label cartridge year + cellular generation (e.g., "2027 — 5G Cat 20" / "2030 — 5G Cat 22" / "2033 — 6G Prototype")
- Use: visible desk display of cartridge collection — physical timeline of cellular standards turnover
Rack-ear replacement (`rack-ear-replacement-machined.stl`)
- Material: PETG or ABS (load-bearing — Pro v2 chassis weight ~5 kg + rack-mount stress)
- Layer height: 0.2 mm
- Wall thickness: 4 perimeters
- Infill: 60% (PETG) or 70% (ABS)
- Supports: yes (for M4 hole undercuts)
- Print orientation: flat-side-down
- Print time: ~3 hours per ear
- Post-process: optional — paint slate-charcoal-tone for visual match
- Mounting hardware: 4× rack-mount cage-nut + screw (user-provides per rack standard)
- ⚠ Do NOT use for new installs — original machined-aluminum rack ears are stronger; PETG/ABS replacement is for emergency/lost-original use only
Wall-mount 1U adapter (`wall-mount-1u-adapter.stl`)
- Material: PETG or ABS (load-bearing)
- Layer height: 0.2 mm
- Wall thickness: 4 perimeters
- Infill: 50% (PETG) or 60% (ABS)
- Supports: yes
- Print orientation: flat-back-down
- Print time: ~4 hours
- Mounting hardware: 4× drywall toggle bolts or 4× wood screws (user provides)
Antenna tilt clips (`{wifi,cellular}-antenna-tilt-clip-{30,45,60,90}deg.stl`)
- Material: PETG (preferred) or ABS
- Layer height: 0.2 mm
- Wall thickness: 3 perimeters
- Infill: 30%
- Supports: minimal (for RP-SMA hinge fit)
- Print orientation: flat-clip-face-down
- Print time: ~30 minutes per clip
- Use: lock antenna at preferred angle
Cable management (`rear-cable-manager.stl` + `1u-cable-rake.stl`)
- Material: PETG (rigid) or ABS
- Layer height: 0.2 mm
- Wall thickness: 3 perimeters
- Infill: 30%
- Supports: minimal
- Print orientation: flat-back-down
- Print time: ~2 hours
- Post-process: optional slate-charcoal paint for visual match
Documentation card pocket stand (`documentation-card-pocket-stand.stl`)
- Material: PETG
- Layer height: 0.15 mm
- Wall thickness: 2 perimeters
- Infill: 20%
- Supports: minimal
- Print orientation: open-face-up
- Print time: ~45 minutes
Service history card binder (`service-history-card-binder.stl`)
- Material: PETG
- Layer height: 0.15 mm
- Wall thickness: 3 perimeters
- Infill: 25%
- Supports: minimal
- Print orientation: open-side-up
- Print time: ~3 hours
- Use: archive accumulated service history (each Pro v2 service event + cartridge swap adds a card; over 7+ years, the binder fills with provenance)
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Community
Submit your remixes to the WanderVerse STL gallery (wanderverse.com/stl-gallery). Popular community designs may be selected for a "Community Collection" edition — Ambassadors will hand-assemble a small run of each accessory; designer gets credit + a free Pro v2 unit + Lux Ambassador-engraved cream faceplate.
Submission guidelines: 1. Original work or properly attributed remix (CC BY-SA 4.0 share-alike requirement) 2. Print-tested with photos of completed accessory installed on a real Pro v2 unit 3. Print profile + material recommendation included 4. Include LICENSE.txt with CC BY-SA 4.0 license text
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License — CC BY-SA 4.0 in plain English
You can:
- Share — copy and redistribute the STL files in any medium or format
- Adapt — remix, transform, and build upon the files
- Use commercially — print, sell, distribute the printed parts (3D printers, Etsy resellers, community runs welcome)
You must:
- Attribute — give appropriate credit to WanderVerse + the original Ambassador designer (where named in STL metadata) + provide a link to the original
- Share-alike — distribute your contributions under the same CC BY-SA 4.0 license
You cannot:
- Add legal-tech restrictions that legally restrict others from doing anything the license permits
Full license text: https://creativecommons.org/licenses/by-sa/4.0/legalcode
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Why open-STL accessories?
Per Standard 3 (open STL) + Standard 4 (7-year parts) + cartridge-as-service repair-culture commitment:
- Pro v2 lives in racks for 7–15 years (cartridges turnover every 3–5 years; chassis spans multiple cartridge generations)
- Physical accessories (cartridge dust cover, rack ears, cable management) wear out, get lost, or need adaptation as user's rack environment evolves
- Users in remote regions can't always wait for shipping; print locally instead
- Rack-room setups vary widely (depth, cable routing, alternate-mount preferences); printable accessories let users adapt Pro v2 to specific environments
- Cartridge-as-service generates physical artifacts (old cartridges) — open STL for storage/display stand celebrates the lifecycle-extended architecture
- Community remixes generate ideas we wouldn't have shipped (e.g., cartridge antenna protector clip — community would make this anyway; we publish to make it easy)
- Lower e-waste: a broken cartridge dust cover shouldn't force a whole-chassis RMA
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Future files (post-launch)
- Acoustic dampener pad — for racks with hollow shelves where 2× rear fans cause subtle resonance
- NVMe RAID-1 drive carrier — for users who want hot-swap NVMe drive bay (vs current top-cover-removal swap)
- Cartridge swap tool — small bezel-protector tool for repeated cartridge testing (cartridge-bay-friendly)
- Multi-cartridge holder — for Mission Partners who carry multiple cartridges (different region SKUs) for in-field deployment
- HAVEN safehouse rack-cabinet integrated mount — adapter for HAVEN-specific rack cabinets
- Color-tint faceplate overlay — clip-on cosmetic overlays (non-destructive) for users who want visual variation without replacing cream anodize
- Seasonal / community edition accessories — community-designed variants (saffron-tint cartridge dust cover, pride-flag-color rack-ear strips, etc.)
- Out-of-band-management dongle holder — clip for USB-C IPMI-like dongle so it doesn't dangle
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What is NOT in this directory
- ❌ Chassis body STL (manufactured anodized aluminum, not user-printable)
- ❌ Cream faceplate STL (manufactured aluminum + 2-tone anodized, not user-printable)
- ❌ Lux Ambassador-engraved faceplate STL (Ambassador-engraved per-order, intentionally unique)
- ❌ Saffron LED strip STL (manufactured FR4 strip + custom diffuser, not user-printable)
- ❌ Mainboard or cartridge carrier PCB files (proprietary IP at v2.0; cartridge carrier PCB open-spec planned for v2.1+ release)
- ❌ Cellular modem module STL (Telit + Quectel proprietary; user buys cartridge with modem pre-installed)
- ❌ Internal PSU / Mean Well STL (Mean Well IP)
- ❌ External Wi-Fi antenna STLs (vendor proprietary)
- ❌ Cellular paddle antenna STLs (vendor proprietary)
- ❌ Cartridge bay sleeve STL (precision aluminum machining; not user-printable)
- ❌ Cartridge connector mating part (Hirose DF60 or equivalent — proprietary connector)
The chassis IS the product. The cartridge IS the marquee feature. Their visual + electrical fidelity is image-locked + spec-locked. Accessories that COMPLEMENT the chassis + cartridge are open-STL.